Shipping and Return Policy
Shipping Policy
Shipping is $9.9 flat rate
Free shipping for orders over $150
Orders are usually dispatched within 2-3 business days via Australian Post.
Return Policy
We offer a 30 day money-back guarantee from the time you receive the goods. Please email us at hello@ivysselection.com within that time if the items are faulty and you are not satisfied with your purchase, so that we can resolve any issues.
Please note to be eligible for a return, your item must be unused, and in the same condition and original packaging that you received it.
Please note we don’t offer refund or exchange due to change of minds, so please choose carefully.
All clearance items are final sales unless items are faulty.
We recommend that you return the product via Registered Post and that you pre pay the postage.
To organize a return, please shoot an email via hello@ivysselection.com